Who We Are
Bell House Dental Practice (trading as DCW Dentistry Ltd) is committed to protecting your privacy. We comply with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

• Data Controller: DCW Dentistry Ltd

• Data Protection Officer: Beverley DeRenzy Channer (Practice Owner)

• Technical Support Advisor: Tristram DeRenzy Channer

The Information We Collect
To provide safe dental care, we need to keep the following information:

• Personal Details: Name, address, date of birth, and contact details.

• Medical History: Details of your GP, current medication, and general health.

• Clinical Records: X-rays, digital scans, photos, and treatment notes.

• Financial Details: Payment records and finance plan details (e.g. Denplan/Tabeo).

Why We Process Your Data (Lawful Basis)

• Contract: To provide the dental care you have requested.

• Legal Obligation: To comply with NHS and CQC regulations.

• Legitimate Interests: To send appointment reminders and important practice updates.

• Special Category Data: We process health data under Article 9(2)(h) of the GDPR (Provision of Health Care).

Keeping Your Data Secure
We take our security obligations seriously. As per our internal Information Security Policy:

• We use secure, password-protected systems with regular backups.

• We employ firewalls and anti-virus software to prevent unauthorised access.

• We enforce strict physical security measures at our practice premises.

• All staff receive regular training on data protection and confidentiality.

Sharing Your Information
We only share data when necessary for your care or required by law (e.g. with NHS authorities, referral specialists, or dental laboratories). We will never sell your data to third parties.

Your Rights
Under GDPR, you have the right to request a copy of your data, ask for corrections, or object to processing. To exercise these rights, please contact the Practice Manager at reception@tetburydentist.co.uk